Frequently asked questions

Where will my donation go?

One hundred percent of your gift will go directly to your chosen cause at Manchester Museum (a part of the University of Manchester). Gifts to Manchester Museum will help us take care of every object in our collection, work with schools and the community and be the most imaginative and inclusive museum possible. Thank you.

Can I see my gift on this website?

Yes! If you’ve chosen not to make your gift anonymous, you can take a look at the Donor Wall to see your name. If you opted for your gift to be anonymous and have changed your mind, just email us at and we’ll happily add your name to the Donor Wall.

How can I make my gift?

If you are able to, please make your gift online using this website. It’s quick, easy and secure, and your donation will be added to our running total right away. We’ll acknowledge your gift as soon as we receive it. If you’re not able to donate online, you can make donations via bank transfer. For our banking details or any other queries, please contact us at

Will my gift be acknowledged?

Yes. When you make your gift online, you’ll receive an email acknowledgement to let you know that your donation has been successfully processed. If you’re a UK tax-payer wishing to claim tax relief on your donation, this can also act as a receipt for tax purposes. Later on, we’ll get in touch to let you know how your gift is being put to good use.

Can I make a regular gift to support Manchester Museum?

Making a regular gift to Manchester Museum is an extraordinarily generous and special way to support the museum now, and through the years to come. If you would like to make a regular gift to support Manchester, you can do so quickly and easily by using this website – thank you.

Can I make a significant gift to Manchester Museum?

Absolutely. If you'd like to discuss making a significant gift to Manchester Museum please email us at If you can, please include a few details about the size of gift you are considering if there is a specific cause that you would like to support. A member of our Development team will be delighted to discuss your plans with you, and answer any questions you might have about your giving.

I’m interested in including a gift to Manchester Museum in my Will – can I do this?

We would be honoured if you’d like to include a gift to Manchester Museum in your Will. If you’d like to discuss this in more detail, please email and a member of the Development team will get back to you.

What is Gift Aid?

Gift Aid is a tax relief available to UK registered charities, and exempt charities like Manchester Museum (a part of the University of Manchester). It boosts gifts by 25%. For your gift to qualify, you must be a UK taxpayer. We’ll use the reclaimed tax to add to your donation and support even more students and research. When you make a gift, we will ask you for all the details required. We will then claim back the Gift Aid tax relief – there’s nothing else you need to do.

Where will my gift make the most difference?

By donating to support Manchester Museum, your donation will go to where its need it most and helps us protect our collections, connect with communities and provide a vital cultural hub for Greater Manchester.

Is my payment secure?

Yes. All payments through this Manchester Museum giving website will be securely processed by Stripe:

Why is my payment not going through?

Please check that you have included your postcode in both the address field and the card details field of the gift form. If there is still a problem you may have to contact your card provider and inform them that the payment is valid. For any queries, please contact us at

What if I’m giving from outside the UK?

Wherever you are in the world, you can use this website to support Manchester Museum. Making a gift online is the quickest and easiest way to support the museum directly. We accept gifts via bank cards from all over the world.

Is Manchester Museum a charity?

Yes. Manchester Museum is a part of The University of Manchester, which is an exempt charity under Schedule 3 of the Charities Act 2011. Our reference number with the Charities Division of HM Revenue and Customs is XR82062.

I still have questions. How can I get in touch?

Feel free to email us at We’d love to hear from you!